Welcome to www.thecallcenterindia.com
Yantram has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, services and marketing expectations by the PROACTIVE Customer Centric approach.
Yantram is a fast growing remote offshore provider, extending high quality-value added offshore Contact Center Services from our state of art 100 seated Call Center based in India, at Ahmedabad.
Yantram specialize in all forms of call center outsourcing services. It includes outbound and inbound call center services which helps you better utilize..." your time, money and resources, and boost your bottom-line. We partner with you to provide you the entire spectrum of BPO services using our experience, industry insights and proven, repeatable methodologies.
Yantram outbound call center services have specialization in lead Generation services, appointment Scheduling, Research Surveys , Debt Collection, Telemarketing in Mortgage, Insurance and Telecom Industries etc. Our Inbound call center Services offers Order Taking service, Call Center Technical support, Customer Service, Help Desk & Answering service
WHY Call Center Services?
Outsourcing is a powerful business model which Transfers the responsibility of one or more of the company's functions to an efficient and reliable source allows the company to focus on its core competency:-
Competency:-
- Reduces capital investment
- Reduces requirement of manpower
- Helps in business expansion
DEDICATED TO THE CREATION OF CUSTOMER SURPRISE
Customer focus has become the barometer of organizational performance. And for this very purpose call centers have gradually yet steadily made a niche for themselves. In a world of cutthroat competition, survival is the keyword - which involves not only multifarious and dynamic business attitude but also ensuring a flawless customer service. And that's where stands the inevitability of a call center.
WHY thecallcenterindia.com ?
That's why at YANTRAM we have established company- wide practices, including :
Recording all communication with our customers including voice, email, live chat, and correspondence.
We ensure timely reporting to track and improve departmental quality performance.
WHY India ?
Indian companies can provide call center services to clients based in the U.S. or the U.K. at one-sixth to one-fourth of what it costs in the U.S., U.K. or Australia..etc
